How Terrabotics Became the First Company to Report the Number of Damaged Homes in Fort McMurray
As a quickly growing startup with cutting-edge technology for rapid, high-precision 3D terrain mapping, Terrabotics doesn’t have time to wade through bureaucracy. Dan needed to get his analysis of the Fort McMurray wildfire destruction to his strategic customers, leading insurance and energy companies, fast.
At first, Dan had contacted the standard list of leading satellite operators — several of which were more interested in talking about emergency tasking fees and licensing terms — to obtain up-to-date imagery of the Fort McMurray wildfire. As he explained to our team, he had “been waiting on others for far too long. Some operators in Europe had already closed for the weekend. We have been developing a reputation for delivering excellent service and quality products. I didn’t want to let our clients down.”
After struggling to get timely answers from other providers, Dan contacted UrtheCast’s CX team. Because UrtheCast had already been monitoring the area, our team was able to task our Deimos-2 satellite and attain the imagery Dan needed within five hours.